1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
2. Shipping Time
Estimated delivery times:
- Asia: 5–10 business days
- International: 7–15 business days
Actual delivery times may vary depending on destination.
3. Shipping Costs
Shipping fees are calculated at checkout unless stated otherwise.
Promotions may include free shipping offers.
4. Customs & Duties
Customers are responsible for any customs duties or import taxes imposed by their country.
5. Tracking Information
Once shipped, customers will receive a tracking number via email.
6. Delays & Issues
We are not responsible for delays caused by:
- Customs clearance
- Courier disruptions
- Weather or unforeseen events
7. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not liable for lost shipments due to incorrect addresses.