1. Return Eligibility
Customers may request a return within 7 days of receiving the product.
Items must be:
- Unused and unworn
- In original packaging
- In resalable condition
2. Non-Returnable Items
- Sale items
- Used or damaged items (unless defective)
3. Return Process
To initiate a return, contact us at:
hangbangltd@outlook.com
Please provide:
- Order number
- Reason for return
- Photos (if applicable)
4. Refunds
Once the return is approved and received, refunds will be processed within 5–10 business days.
Refunds will be issued to the original payment method used at the time of purchase.
5. Shipping Fees
- Return shipping is paid by the customer
- Shipping fees are non-refundable unless the item is defective
6. Exchanges
We currently do not offer direct exchanges.
Customers must return the item and place a new order.
7. Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 3 days.